Page 23 - 34286 - Spring 2026 Together Magazine

Y O UR GROUNDS

MAINTENANCE SERVICE

n
s
Y o u h av t old us that the appearance of ope s pace a nd external communal areas
e
e
t
w
pla a n i mportan p art in ho y ou feel about your neighbourhood. We ar c ommitted to
y
d
n
keeping ope s paces an c ommunal areas attractive, clea a nd safe an d eliver valu i n
d
n
e
your servic c harges.
e
d
d
r
n
h
We awarde b ot M cAuley an i dverde a t wo year contract in April 2026 to maintain ou o pe s paces.
COMMUNAL CUSTOMER MAINTENANCE
AREAS RESPONSIBILITIES OF SHRUB BEDS
Internal and external communal areas Customer a re responsible fo t heir Maintenance
s
r
owned by Clanmil will be inspected ow g arden. Ground conditions can of shrub beds is
n
onc e very tw m onths by our Housing vary d epending on soil and location of carried out at
e
o
,
e
and Asset Officers. Th i nspections are gardens. Customer a re responsible for the same time
s
e
carried out to ensur t ha o ur grounds creating and managing their garden as grass cutting.
t
d
ar i n g oo c ondition, and allo w u s depending on their needs and the Th b eds will
e
e
y
to identify an p otential hazards or prevailing soil conditions. Customers be weeded and
required repairs. ca p repar t heir gardens with a l awn, hoed, and litter
n
e
d
r
plants, ground cove o r h ar s urfaces as will be removed.
l
the c hoose. Clanmil is only responsible Shrubs will be pruned to contro t heir size,
y
HARD fo c ommunal grounds. shape and growth habits.
r
SURFACES
These include pavements, pathways, SUMMER ENVIRONMENTAL
r
s
communal areas, and ca p ark o wned STRATEGY 2024-29
by Clanmil. Litter will be removed PLANTING
regularly and weeds will be treated by Clanmil will support customer t o As part of our environmental strategy w e
s
,
spraying during the growing season.
participate in gardening through our want our schemes to be managed in a
e
y
annual gardening competition, Clanmil wa t hat is sensitiv t o t he environment,
in Bloom. Our contractor or Assets Officer supporting habitat and biodiversity.
GRASS CUTTING ca a ls p rovide advic f or an c ustomers We will consider this in our grounds
e
y
n
o
& M AINTENANCE who wish to enhanc c ommunal outdoor maintenanc c ontracts and wher w e
e
e
e
e
y
w
spaces wher t he l ive. develop ne h omes.
r
Grass will be cut ove 1 6 v isits from
h
mid-Marc t o t he end of November.
At each visit, all litter will be removed PLAY SETTING THE
from the area before cutting, and all AREAS STANDARDS
grass cuttings will be lifted. As part of
our commitment to responsible Play areas owned by Clanmil are Our grounds maintenanc s tandards were
e
environmental practices, cuttings will inspected monthly by our Assets developed by customer feedback a long
,
d
be composte i n a greed locations, T e am. An annual safet a nd condition with results from the customer satisfaction
y
if possible. check is also carried out by a p lay survey and the customer Service
Communal grass is maintained from park consultant. Improvement Panel (SIP r evie i n 2 023.
w
)
e
December to mid-March.Th g rass is not Learning from complaints about the service
s
o
cut during this time, but may be edged. wa a ls c onsidered. We will work with our
d
Litter will also be remove f ro m g rass. grounds maintenanc c ontractor to ensure
e
all work in the contract is carried out.
HEDGE Site audits ar c arried out by your
e
,
,
CUTTING Assets Officer o ur contractor s cheme
colleagues and an c ustome w ho wishes
y
r
,
Hedge cutting will include seasonal to be involved. Each year w e w ill write to
e
u
pruning and shaping of hedges and shrubs. yo a bout your annual servic c harge,
d
Cuttings will be remove o n t he same day. which will include details of the grounds
e
t
As part of our commitmen t o r esponsible maintenanc s ervice.
environmental practices, these may be
composted on site wher a ppropriate.
e
together magazine summer 2026 23