Page 21 - Clanmil together magazine Christmas 2025

TH C OPPE S WITCH-OFF:
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WHA T IT MEAN F OR Y O U

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Coming Januar 2 027

Th U K’ o ld copper phone network, know a s t he Public Switched Telephon N etwork
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(PSTN) is bein s witche o ff i n January 2027 T hi n ational change l ed by Openreach
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an O fcom, will affec p hon a nd broadban s ervice t ha s till us c oppe l ines.
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Th s witch-off is part of the UK’s move to a modern digital network that is faster m , ore
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reliable a nd better suited to ho w w e c ommunicate today.
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What’s Happenin a nd Telecare an a larms Need Help or Advice?
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When? If yo h av a p ersonal alarm, We’l k ee s haring update a nd
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Betwee n ow an e arly 2027 , telecare system o r s ecurit d evice guidance throug o ur T o gether
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telecoms companies will be phasing connecte t o y ou l andline, check Magazin a nd website.
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ou c opper-based services. with your equipmen p rovider to Find more information at:
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make sure it will still work afte t he
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Afte J anuar 2 027 , landlines and change. • openreach.com/fibre-
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broadband that stil u se copper broadband
connections will no longe w r ork. Better broadband
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This includes: Full Fibr i s f aste a nd more reliable, • ofcom.org.uk/phones-and-
grea f or streaming w , orking from broadband/saving-money/
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• T r aditional landline phones home o r s tayin i n t ouch. social-tariffs
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plugge i nt w al s ockets. Or contac o ur Mone A dvice
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• Broadban c onnections using team fo h el w it b udgeting
ADSL or Fibr t o t he Cabinet What Y o u C an Do Now an s ocia t ariffs.
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(FTTC). Chec y ou s ervice – Contac y our Call 02 9 08 7 047 or email
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If yo a lready have Full Fibr ( FTTP) phone or broadband provider to see moneyadvice@clanmil.org.uk
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broadband, cabl ( such as Virgin if your connection uses copper lines.
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Media) o r u se mobile-onl s ervices, Plan your upgrad – If you’re
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you’re no a ffected. affected, your provider ca h elp
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yo m ov t o a d igital voic o r F ull Remember: Thi c hang w ill
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no a ffect al o ur Customers,
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Ho W ill This Affec Y ou? Fibr p ackage. bu i f y ou p hone or broadband
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As a bou s upport – Ou M r oney
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If yo c urrently us a l andlin o r Advice team ca g uide yo o n s ocial still uses copper lines, you’ll
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broadban o ve c oppe l ines y ou’ll tariffs d iscounte b roadband plans need to ac b efor J anuary
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need to upgrade to a d igital service fo c ustomers on certai b enefits or 202 t o s ta c onnected.
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before th s witch-off Y ou p hone will lo w i ncomes T hese make upgrading
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then connec t hroug y ou i nternet more affordable.
router instea o f t he old copper line.
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Don’ w t ai – Upgradin e arly
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Powe c uts ensures your phone a larms, and
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Digita p hone r el o n e lectricity I f internet continue workin w ithout
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yo d epen o n y ou l andlin i n interruption.
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emergencies, ask your provider
about batter b acku o ptions.
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p
together magazine winter 2025 21
32963 Clanmil together magazine Christmas 2025 a4 v9.indd 21 09/12/2025 09:21
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32963 Clanmil together magazine Christmas 2025 a4 v9.indd 21
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