Page 5 - 34286 - Spring 2026 Together Magazine

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Ways to be involved wher y ou live

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Ther a re a n umbe o f w ay y ou ca g et involved d epending on what you’re interested in an h ow
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much time yo c an spare. To give yo a n i de o f t he time involved with each option c ount th n umbe o f c locks.
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1 c lock: be involved when yo w an t o b e o r t ak p ar i n a n a ctivit o nc o r t wice a y ear.
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2 c locks: regula m r eeting w s it r egular involvemen w t it t he Clanmi t eam.
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3 c locks: Lead involvement. More time an c ommitment needed from you.
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Th o ptions What’s involved Your
commitment
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Reader Panel Write and review articles fo t he Together magazine and revie w r elevant customer
Online policies and leaflets
Servic I mprovement Consider services and business areas to review p rovide ideas fo i mprovemen a nd
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Panel (SIP) influenc c hange. Training will be provided
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Online and face-to-face
Loca E ngagement These area groups discuss housing issues relevant to their region. Work closely
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Forums (LEF’s) with staff e ngaging, listening and taking action and be involved in organising and
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Online and face-to-face delivering communit e vents
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Mystery Shopping Test our servic t o m ak s ur w e’re doing exactly what we promise to do T raining will
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Online and face-to-face be provided
Estate Walkabouts Open to all customers. Have your say about the external areas within your
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Face-to-face neighbourhood and raise an c oncerns
Become a m ember of your local group and support and improve
Tenants Associations
your community. We ca h elp with se u p a nd support yo t o a pply fo f unding
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Provide valuable feedback to Clanmil by participating in telephone, text or email
Consumer Panel surveys
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Extr w ay t o g et involved
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Customer Council – C ustomers ar e lected to this
grou f ro m t heir Loca E ngagement Forum. The w ill Read t o g et started?
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represen t heir LE i n t he group. Th C ouncil acts as a
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consultative pane t o C lanmil on al h ousin r elated It’s easy J us v isit clanmil.
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matter a nd ar i n a p osition to influence decisions org.uk g o t o t he Customer
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that affec o ther Clanmi c ustomers. Area an c lick Ge I nvolved,
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Clanmi I n B loom - T hi i s o ur annual even t hat or scan th Q R c od t o j ump
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focuse o n o ur green-fingere C lanmil customers. straigh t o t he page O r,
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We woul l ov m or o f o ur customer t o g et involved contac u s o n 02 9 087
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in ou a nnual gardenin c ompetitio a nd awards day. 6000 and as t o s pea t o
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Keep an ey o ut fo t he poster t ha g o u p i n s chemes your Housin O fficer Y ou
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each spring time an o n o ur social medi a nd ca a ls e mail
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website. customer.engagement@
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Customer Conference – E very tw y ears we hold a clanmil.org.uk
Customer Conference W . e w ould like to se m ore
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customer c omin a long to this even w t hic i s
promoted at ou s chemes o n o ur social media
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an o n o ur website.
together magazine summer 2026 5