Page 6 - 34286 - Spring 2026 Together Magazine
P. 6

MAKING TENANCY


              MANAGEMENT EASIER



              WITH CLANMIL CONNECT




                                            s
                                                                                         d
                                                                               ,
                                                           e
                               t
                                                   e
              ClanmilConnec i s C lanmil’ s ecur o nlin c ustomer portal d esigne t o         m  ake
                                                                 e
              managin a      t enancy easier q uicker an m    or c onvenient. Customer c an
                        g
                                                          d
                                             ,
                                                                                           s
              access services anytime, 24/7 f ro    m  a  c omputer t able o r m  obil p hone.
                                                                           t
                                                                   ,
                                                ,
                                                                                     e
              Throug C lanmilConnect, customers
                      h
                 n
                        t
              ca r epor r epairs, make rent
              payments c heck accoun b alances,
                                        t
                         ,
              update personal detail a nd contact
                                      s
                     l
                                              e
                                     ,
              Clanmi t eams directly a ll in on p lace.
                            o
                                              s
              The portal als h elps customer t rack
                          d
              requests an a ccess useful information
                         r
                               e
              about thei h om a nd tenancy
                            y
              whenever the n eed it.
              The ai m  i s s imple: to make services
              easier to access an i mprov t he
                                  d
                                           e
                    l
              overal c ustome e xperienc b y g iving
                                          e
                               r
              customer m    or c hoice, flexibility and
                              e
                        s
                                   y
              contro o ve h ow the i nterac w ith
                                            t
                          r
                     l
              Clanmil.
                                         r
                        s
              Customer c an register fo t he Portal
                   g
              or lo i n  t hrough the Customer Area
              on th C lanmil website.
                    e
              www.clanmil.org.uk
                                               ,
                                                             s
              Throug C lanmilConnect c ustomer c an:
                        h
                 Report repairs                                   Update personal and
                                                                  househol d etails
                                                                            d
                      k
                 T r ac r epai h istory an p rogress              Report antisocial behaviour
                                         d
                             r
                         t
                    y
                 Pa r en a nd manage payments                     Reques h ousin t ransfers
                                                                          t
                                                                                  g
                 View accoun s tatement a nd
                              t
                                          s
                                                                                                    s
                                                                         t
                                                                                        ,
                 service charges                                  Submi c ompliments c omplaint o r
                                                                  feedback
                                                                          t
                                                                                          s
                                                                  Contac C lanmil team d irectly
           6  together magazine summer 2026
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