Page 9 - 34294.04 Clanmil Annual Report 2026

81%

ASB case resolution

Pól Callaghan, Executive
Director of Customer
& Communities, with 49
customers at the North
Belfast listening event stage 1 complaints received,
in December 2025 of which 33 upheld or
partially upheld

Daniel O’Donnell joined
people living at Cook
Court in Newtownards to
celebrate completion
of the refurbishment of
their scheme
77.4%
complaints resolved
within timescale

45

compliments received

Clanmil Housing | Customer Annual Report 2025-26 9