Page 3 - Clanmil Together Magazine Summer 2025

Welcome

Welcome to the summer edition If you would like to read this magazine in your
of Together, the magazine language, please send an email with your details to
communications@clanmil.org.uk
for Clanmil customers. Jeśli chcesz otrzymać ten magazyn w języku polskim,
prześlij swoje dane na adres communications@
We have recently completed our 6,000th clanmil.org.uk
home and this major milestone was reached
at The Savoy in Bangor. We were so pleased Jei norite skaityti šį žurnalą savo gimtąja
kalba, prašome atsiųsti savo kontaktus el.
to welcome Veronica (featured on our front paštu: communications@clanmil.org.uk
cover) and others to their new apartments. Ja jūs vēlētos lasīt šo žurnālu savā dzimtajā valodā,
Turn to page 11 to read about The Savoy and lūdzu, atsūtiet e-pastu ar informāciju par sevi
other newly completed homes. uz communications@clanmil.org.uk Clanmil Customer Conference 2025

Some of you attended our Customer Se desejar ler esta revista no idioma da sua
Conference back in March. Read about preferência, envie um e-mail com os seus dados
the panel discussions, exhibition and Good para: communications@clanmil.org.uk – A Day to Remember!
Neighbour and Customer Engagement 若您想以您的语言阅读本杂志，请将包含您的信息的电子邮
Champions awards on page 3. 件发送至 communications@clanmil.org.uk In March, almost 100 Clanmil customers
若您想以您的語言閱讀本雜誌，請將包含您的信息的電子郵
Would you like to get more involved in your 件發送至 communications@clanmil.org.uk and colleagues came together at the Celebrating Our
community and have your say in how we Europa Hotel in Belfast for our 2025 Community Heroes
deliver services? Find out how you can be Customer Conference.
part of our Local Engagement Forums, A highlight of the day was celebrating those
Service Improvement Panels and other Contacting Clanmil The event gave customers the chance to have who go the extra mile in their communities.
engagement groups on pages 6 and 7. Our reception desk at Northern Whig House their say on key topics like our future strategy, We were delighted to present the 2025
You can read about a new option on the is open from 9:30am to 4:30pm, Monday repairs service, and anti-social behaviour, Good Neighbour Awards and recognise our
Housing Perks app that could help manage to Friday. If you would like to see a specific which sparked some great discussion during Customer Engagement Champions.
your rent payments on page 12, and on person, please contact them in advance the interactive panel sessions.
page 13 we have an update on the and make an appointment. It was a fantastic opportunity for customers Good Neighbour
government savings scheme. ClanmilConnect is the quickest and easiest and colleagues to connect, share ideas, and Award Winners
way to report a repair but you can also shape the future of Clanmil together. • General Needs:
On pages 29 to 30 you’ll find competitions call our Service Centre on 028 9087 6000
for all ages and a tasty recipe you’re sure between 9am and 5pm or email Information and Support Emma Harvey,
to enjoy. You can also get to know our new Holywood
Customer Service Centre Manager, Alison Risk, repairsdesk@clanmil.org.uk. Throughout the day, people could explore • Independent Living:
on page 32. a range of information stands from local Kathy Murphy,
organisations, including: Translink; Age NI; Cramsie Court,
Have a lovely summer! Holiday closures Housing Rights; Women’s Aid; NI Youth Forum, Ballymoney Emma Harvey
Maureen Heaney and the PSNI. • Supported Living:
Editor, Together magazine We are closed on Monday 14 July, Tuesday Clanmil’s Money Advice Team was also there Agnes McParland,
15 July and Monday 25 August. to offer tips and advice on managing finances. Cullingtree Meadows, Belfast

For emergencies, please contact our out-of- • Runner-up: Susan Basturk, Belfast
office hours service on 028 9087 6019 and Food, Fun and Entertainment
Our front cover features Veronica Murphy select Option 1. Customer Engagement Champions
who recently moved into Clanmil’s After a busy morning of discussions, everyone • Martha Doyle, Coalisland
6,000th home at The Savoy, Bangor. enjoyed a delicious lunch followed by lively • Margaret Preshur, Belfast
She was welcomed by Housing Manager entertainment from Kooskoos, bringing energy
Cathy Stewart and Housing Officer and smiles to the afternoon.
Christopher Donnelly. Congratulations to all our winners
and thank you for everything you do to
support your neighbours and communities.

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