Page 11 - 34286 - Spring 2026 Together Magazine
P. 11

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           LET’ K EEP OUR                                                                         Additional costs

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           OUTSID S P A CES                                                                    result in an increase
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           LOOKIN T HEIR BEST                                                                     in your service
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           Sorting ou r ecyclin a nd usin b in c orrectly ca m        ak a   b ig
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           differenc t o  t he appearanc o f o utsid a reas a nd we want
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           to sa a   b ig ‘thank you’ to everyone wh p lays thei p art.
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           Here’s a  r eminde a bout who’s      What do loca c ouncil d o?
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           responsible fo w r  ha a nd where
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           yo c an ge h elp:                    Your loca c ouncil is responsible for
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                                                collecting an d isposin o f w  aste
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                              ,
              As your landlord C lanmil has     in your area T he p rovide           Th C ouncil give y ou:
                                                                y
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              a  r esponsibilit t o  k eep      differen b in f or food waste,           a  s pecia b ox or bin
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              communal area c lean.             househol w  aste an r ecycling.          fo y ou r ecycling
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              As a  C lanmil customer y ou      Puttin w  aste in the righ b in          a  b in fo h ousehold
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              have a  r esponsibilit f or       help y ou to recycl p roperly.           wast t ha g oe t o  l andfill
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                                                                  e
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              replacing lost or damaged         Puttin w  aste in the wron b in
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              bins an f or usin b ins           ca i ncreas t he cost of waste           a  b in fo g arde a nd
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              properly.                         disposal d ela t he collection of        food waste
                                                             y
                                                        ,
                                                     e
              Whethe y ou liv i n  a  h ouse or  wast a nd increase the chances      Loca r ecycling centres
                             e
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                                                            d
              apartment, we encourage you       of vermin an s mells.
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              to us t he correc b in f or       Y o ur loca c ouncil collects your   Councils have household recycling
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              household waste, garden           recyclin a nd household waste        centre w here yo c an brin y our
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              wast a nd recycling, an t o       from outside your home or            recycling. Contac y ou l ocal
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              keep communal area c lear         designated area T he c an collect    counci f or information about
                                   s
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                                                                     y
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              of excess rubbish.                unwanted bulk i tems like sofas,     what the a ccept from
                                                               y
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              Medical wast m   us b e           cookers, an a ls w  ashing           households T he c an als a dvise
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                                                                                     on collection of househol w
                                                                                                                aste
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                                   d
              disposed of safely an i n         machines Y ou need to contact        an o the s ervices.
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                                                                                       d
              accordance with health and        the m  t o  a rrange a  c ollection
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                                                              e
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                                                                                                d
              safety regulations P lease        time a nd stor t he item s afely     Yo c an fin c ontact details
                                .
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              make sur t ha a ny visitors/      unti c ollected.                     fo y ou c ouncil by visiting
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              care worker a ls u se the                                              nidirect.gov.uk
              correc b in.
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           Guidance available online               SI U PDA T E
           Y o u  w  ill fin g uidanc o n  y our
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           responsibilities in the Customer        T w o  S ervice Improvemen P anel a re planne f or 2026/27,
                                                                                          d
                                                          g
                                                                      s
                        d
           Handbook an i n   t he Lettable         focusin o n  R epair C ommunication an A ids &  A daptations.
                                                                     d
                                                        e
           Standard d ocument. Both can            Thes c ustomer- le r eviews will help us better understand
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           be viewed on ou w r  ebsite,            customer experience a nd identify practica i mprovements to
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           clanmil.org.uk in the Customer          ou s ervices.
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           Documents section.                      Work on the Repair C ommunication SI i s a lready underway,
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                                                                 s
                                                   with customer a nd colleagues workin t ogethe t o   d evelop an
                                                                                         g
                                                                  e
                                                   action plan du t o  c lose by Septembe 2 026. Th A ids &
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                                                                                                    e
                                                                                        r
                                                               s
                                                   Adaptation S IP will begin in Octobe 2 026 w ,  ith
                                                   recommendation a nd improvement e xpecte t o        b e
                                                                                                  d
                                                                     s
                                                                                        s
                                                   delivered by Marc 2 027 .
                                                                     h
                                                                                             together magazine summer 2026 11
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